Pinnacle sportsbook believes it is very important that their customers know that Pinnacle voluntarily abides by a set of ethical guidelines established by the gaming authorities where they hold their sportsbook license.

Pinnacle Sportsbook Compliance

Pinnacle sportsbook abides by the laws and regulations of Curacao and the Central Government of the Netherlands Antilles. Pinnacle sportsbook will maintain its business license and operate under the authority and within the extent of that business license at all times.

Pinnacle Internet Sportsbook Consumer Privacy and Data Protection

Pinnacle sportsbook has designed all services to protect customer privacy and confidentiality. Pinnacle sportsbook has instituted controls to detect and eliminate fraud and to protect data and the system from internal and external hacking. All instances of fraud (including credit card fraud) and hacking will be immediately reported to the appropriate agency in the offender's Country. Pinnacle sportsbook has an extensive privacy policy.

Pinnacle Sportsbook Truth in Advertising

Gaming and wagering rules and registration procedures are subject to change at the discretion of Pinnacle sportsbook. An outline of rules and regulations are available to the public online.

Pinnacle Sportsbook Dispute Resolution and Audit Trails

In order to provide timely and efficient dispute resolution, Pinnacle Sports retains detailed transaction records of all financial dealings. These records are archived and accessible at any time. Phone conversations and online transactions are recorded and archived to enable Pinnacle Sports to guarantee dispute resolution 100% of the time.

Limiting Pinnacle Sportsbook Access by Minors, Compulsion and Banking

Pinnacle online sportsbook maintains adequate controls to prohibit minors from accessing our gaming system. These controls require customers to declare that they are of lawful age during the signup process. Pinnacle Sports is committed to detecting and reducing compulsive gambling. Pinnacle procedures include monthly deposit limits. A link to Gamblers Anonymous shall be present on the Web site at all times. Pinnacle sportsbook conducts its banking and financial affairs in accordance with accepted standards of internationally recognized banking institutions. Pinnacle sportsbook adheres to all jurisdictional laws pertaining to transaction reporting. Pinnacle sportsbook maintains customer balances in cash or cash equivalent, ensuring that 100% of each customer's balance is available for immediate withdrawal. In addition, Pinnacle sportsbook is committed to prompt payment of all customer withdrawals.